Πολιτική αποστολής

### Goofytail Shipping Policy

Thank you for visiting and shopping at Goofytail! We are dedicated to delivering your premium pet gear safely and efficiently. Below are the terms and conditions that constitute our Shipping Policy.

#### 1. Shipping Cost
We believe in absolute transparency. We offer **Free Tracked Worldwide Shipping** on all orders. There are no hidden fees or extra charges at checkout.

#### 2. Processing Time
All orders are processed and sent to our fulfillment center within **1-3 business days**. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

#### 3. Shipping Window & Delivery Times
Because we work directly with top global manufacturers to secure the best prices for you, our average delivery times are as follows:
* **United States & Canada:** 7-12 business days
* **United Kingdom & Europe:** 7-14 business days
* **Australia & New Zealand:** 8-15 business days
* **Rest of the World:** 10-20 business days

*Note: Delivery times are estimates and start from the date of shipping, rather than the date of order.*

#### 4. Tracking Information
Once your order is shipped, you will automatically receive an email confirmation containing your **Tracking Number**. You can track your package directly through our website or via global tracking platforms (like 17track) at any time.

#### 5. Customs, Duties, and Taxes
Goofytail is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

#### 6. Damages & Lost Packages
If you receive your order damaged, or if your package is lost in transit, please contact our support team immediately at **support@goofytail.com**. Please save all packaging materials and damaged goods before filing a claim, and send us a photo so we can arrange a free replacement for you right away.